Terms & Conditions

Last updated: 1 September, 2024

1. Introduction
These Terms & Conditions govern your use of our website and the services we provide, specifically backwater tour services in Alleppey, Kerala. By using our website and booking our tours, you agree to comply with these terms.

2. Booking Cancellations and Refunds
You may cancel your booking up to 5 days before the scheduled tour date to receive a full refund. If you need to reschedule your tour, you can do so without any additional charges, as long as the rescheduling request is made at least 5 days before the tour.

3. User Conduct
We expect all participants to behave responsibly during the tours. While there are no specific rules or conduct guidelines, we encourage everyone to respect the local environment and community during their backwater experience.

4. Disclaimers and Limitation of Liability
The information on our website is provided for general purposes only. While we strive to ensure accuracy, we do not guarantee that all information is up-to-date or free from errors. We are not liable for any unforeseen events or circumstances that may affect your tour experience.

5. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with the updated date. We encourage you to review these terms periodically.

6. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:

Email: chat@shikara.tours
Phone: +91 98472 62585